Trust Dynamics and Transfer across Human-Robot Interaction Tasks: Bayesian and Neural Computational Models

Trust Dynamics and Transfer across Human-Robot Interaction Tasks: Bayesian and Neural Computational Models

Harold Soh, Shu Pan, Min Chen, David Hsu

Proceedings of the Twenty-Eighth International Joint Conference on Artificial Intelligence
Best Sister Conferences. Pages 6226-6230. https://doi.org/10.24963/ijcai.2019/868

This work contributes both experimental findings and novel computational human-robot trust models for multi-task settings. We describe Bayesian non-parametric and neural models, and compare their performance on data collected from real-world human-subjects study. Our study spans two distinct task domains: household tasks performed by a Fetch robot, and a virtual reality driving simulation of an autonomous vehicle performing a variety of maneuvers. We find that human trust changes and transfers across tasks in a structured manner based on perceived task characteristics. Our results suggest that task-dependent functional trust models capture human trust in robot capabilities more accurately, and trust transfer across tasks can be inferred to a good degree. We believe these models are key for enabling trust-based robot decision-making for natural human-robot interaction.
Keywords:
Robotics: Human Robot Interaction
Humans and AI: Cognitive Modeling
Humans and AI: Human-AI Collaboration